Post Date 19-12-2023 1889 views

Insolutions

Welcome to a digital marketing agency — a one-stop shop for all digital marketing needs. We offer a wide range of services, from SEO and media buying to high-quality content creation and website optimization.

Customer Support Representative (remote)

Job Description:

  • Long term work
  • Full-time, 12 hours/shift, night shifts included
  • Training provided
  • Oppotunities for career growth
  • Paid vacations
  • Friendly team

Responsibilities

  • Respond to customer inquiries via livechat, email, phone or social media platforms
  • Resolve product or service-related problems by clarifying the customer's complaint, selecting and explaining the best solution
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Maintain a deep knowledge of the company's products, services, and policies
  • Collaborate with team members and other departments to ensure customer issues are addressed effectively

Requirements

  • Excellent knowledge of English Language and Burmese Language is crucial to ensure timely and accurate assistance, fostering positive client relationships 
  • At least a Bachelor's degree in any discipline
  • Excellent communication skills and a high literacy rate
  • High-performance computer, as well as a stable Internet connection is required for the period of the probation term (~2 months)
  • Oppotunity for relocation and transit to in-office employment upon successful completion of the probationary term

How To Apply

If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Please submit your RESUME and a COVER LETTER highlighting your relevant experience and why you believe you would be a great fit for the role of a Customer Support Representative.

Email: hr@insolutions.work

 

Salary
600000 Kyats - 1500000 Kyats
Job Type
Full-Time
Job Specialization
Customer Service
Industry
Advertising / Marketing / Promotion / PR
Neypyido, Myanmar (Burma)

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