Job Description:

• Long term work
• Full-time, 12 hours/shift, night shifts included
• Training provided
• Oppotunities for career growth
• Paid vacations
• Friendly team

• Respond to customer inquiries via livechat, email, phone or social media platforms
• Resolve product or service-related problems by clarifying the customer's complaint, selecting and explaining the best solution
• Provide accurate, valid, and complete information by using the right methods/tools
• Maintain a deep knowledge of the company's products, services, and policies
• Collaborate with team members and other departments to ensure customer issues are addressed effectively

• Excellent knowledge of English Language and Burmese Language is crucial to ensure timely and accurate assistance, fostering positive client relationships 
• At least a Bachelor's degree in any discipline
• Excellent communication skills and a high literacy rate
• High-performance computer, as well as a stable Internet connection is required for the period of the probation term (~2 months)
• Oppotunity for relocation and transit to in-office employment upon successful completion of the probationary term

If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Please submit your RESUME and a COVER LETTER highlighting your relevant experience and why you believe you would be a great fit for the role of a Customer Support Representative.

Email: hr@insolutions.work