eCommerce Sales Assistant is responsible for performing Customer-Service related functions and to continuously coordinate and provide information and services as required to the Client, and others as necessary.

We are a growing group of companies, sectored in Construction Solution, looking to fill an eCommerce Sales Assistant role within our company. As part of our growing team, this individual will be responsible for managing day-to-day eCommerce sales activity. This role will have a primary focus on daily order entry and handling any product and/or shipping related inquires associated with eCommerce Customer sales. Additionally, this person will be asked to assist with other Customer/Sales activity tasks as needed. A full list of the responsibilities / requirements for this role are outlined below.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Regular eCommerce account management
• Daily eCommerce order entry and order management/oversight
• Effective communication skills while interacting with customers and internal team members.
• Periodic reporting on eCommerce account sales performance relative to budget / expectations
• Strong ability to manage and prioritize multiple tasks at once.
• Highly proficient with technology, eCommerce related processes, and Microsoft Office tools (e.g. Excel, Word, Powerpoint).
• Experience in a sales assistant role (or similar)
• Be on call and be equipped with a mobile phone
• Strong ability to learn quickly and apply this knowledge to everyday job responsibilities on a regular basis.
• Willingness to develop a high level understanding of our product list and product specifications in order to speak knowledgably and accurately with customers and/or others within the group.
• Strong ability to work well with others in a team-first setting to maximize overall group success and provide the utmost customer service quality.
• A positive, enthusiastic, patient personality.
• A sense of urgency in what you do.
• Organized with an attention to detail.
• Dependability – on time for work, and minimal unscheduled absences.
• High School Diploma or GED.

• Moderate Communication skill in English (Speak, read, and write)
• Excellent attendance and punctuality
• Good communication skills
• Ability to multi-task
• Attention to detail
• Flexibility and adaptability
• Time management skills
• Excellent customer service
• Occasional over time and overnight assignments may be required
• Computer skills and basic proficiency in Microsoft Office to including Word and Excel

Please send your interest through career@juniork.co