• Digital savvy in the use of learning technologies (Learning Management System, Student
  Management Systems, etc)
• Proficient in customer experience support
• Excellent people management skills to resolve challenging situation
• Excellent organization skills which enables prioritization of tasks at hand
• To build and cultivate excellent relationships among learners and faculty
• To monitor learner performance on a timely basis and provide appropriate support in consultation with product or faculty
• Keen learner
• Agile Innovator
• Growth oriented

• A customer service wizard who is capable of proactively manage and response to a high volume of learner activities and businesses efficiently. 
• Ability to build and cultivate relationships with learners and instructors.
• Ability to resolve challenges with learners on a timely manner.
• Administer the “learner lifecycle” from registration or admission to graduation or withdrawal.
• Interpret regulations and deal with queries and complaint procedures.
• Coordinate examination and assessment processes.
• Manage grade sheets for each module, validate the marks entered in the system are correct, secure trainer feedback at the end of assignment.
• Purchase Office Stationary and equipment when required.

• Diploma/a bachelor degree holder
• Excellent IT Skills; must be highly proficient in the use of standard MS Office Applications and able to adapt quickly to LMS, SMS, blackboard systems.
• Minimum of 2 years of administrative support roles and relevant experience in Education Sector
• Outstanding communication skills and ability to influence others internally and externally
• Result oriented

Interested Candidates, please send your CVs to thuthu@lithan.com