We are looking for a result-driven Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

What does a Sales Associate do?

The Sales Associate’s responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features.

Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the company’s sales goals.

Excellent sales service to ensure high levels of customer satisfaction through

    “Go the extra mile” to drive sales

    Welcoming customers to our network and answering their queries.

Ensure high levels of customer satisfaction through excellent sales service

    Assess customers needs and provide assistance and information on product features

    Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

    “Go the extra mile” to drive sales

    Actively seek out potential customers in every sector

    Remain knowledgeable on products offered and discuss available options

    Cross-selling products

    Team up with co-workers to ensure proper customer service

    Build productive trust relationships with customers

    Suggest ways to improve sales (e.g. planning marketing activities, products brainstorming)

    Generate sales reports each week and submitting them to management

Proven work experience as a Sales associate, Sales representative or similar role

    Basic understanding of sales principles and customer service practices

    Proficiency in English

    Basic Math skills

    Working knowledge of customer and market dynamics and requirements

    Track record of over-achieving sales quota

    Solid communication and interpersonal skills

    A friendly and energetic personality with customer service focus

    Ability to perform under pressure and address complaints in a timely manner

    Availability to work flexible shifts

    B.Sc. in Computer Science, Degree or Diploma in Marketing or related field would be a plus

send your resume and portfolio: hr@martersolutions.com learn more about us www.martersolutions.com