49 Mga lon lat Phae St
We're looking for a Bilingual Thai - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
You'll also translate our product into Thai. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.
So if you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!
Kindly fill out our form to continue with the recruitment process:
Your job is to spread happiness and create WOW moments to our customers, specifically:
-Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
-Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
-Translate our product and all customer communications like newsletters, lifecycle emails, and more
-Develop expertise on our product and internal software to help our customers efficiently
-Maintain happiness and positivity in every customer and team interaction
- Customer support experience in a fast-paced environment
- Great Thai and English communication skills, both written and oral
- Should love making customers happy!
- Should have the ability to assess each customer’s issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with minimal supervision
- Ability to prioritize and multitask
So if you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!
Kindly fill out our form to continue with the recruitment process: