·         Pursue the operational goal by carrying out all assignments tasked by GM and other senior employee

·         Analyze and establish annual revenue goals, the marketing budget and forecast

·         Analyze and establish specific and detailed action plans to achieve revenue goals

·         Make promotion and partnership proposals to increase revenue and enhance brand image

·         Identify the marketing direction of competitors and establish strategies to secure a competitive edge

·         Develop and promote package products made with non-guest-room products in order to increase revenue and enhance the hotel's image

·         Operate revenue-attracting promotions and advertisements in a timely manner and focus on creating excitement over them

·         Actively research and develop potential markets

·         Oversee various online promotional tools. (Websites, SNS, etc.)

·         Review customer inquiries and complaints to make necessary improvements

·         Analyze data from external institutions such as the tourist statistics in a local city

·         Analyze sales and promotion activities by competing companies

·         Continually read up on the latest research data, articles and various publications in the hotel industry. Review and research the latest trends to establish the most effective marketing techniques

·         Analyze collaborations with related departments and advertising agencies as well as successful past advertising campaigns to establish the most effective advertising plans

·         Regularly review promotional activities on various media channels to improve the level of awareness in the local communities

·         Manage bi-directional communication channels with customers, as well as promotion and marketing duties including sharing hotel information through SNS and various other popular

·         Actively manage the development of new products and services

·         Manage Hotel's official website which contains the hotel's official information

·         Research and oversee the development of new marketing strategies

·         Supervise, and make decisions on, all matters regarding any awards (or the selection process) given through domestic or overseas institutions and media

·         Provide all customers with services of the highest quality

·         Do everything possible to resolve customer complaints

·         Learn about and develop the latest industry trends to maintain competitiveness on an

·         ongoing basis

·         Plan and administer effective budget goals within the bounds of the hotel's budget

·         Submit annual advertisement budget proposals (domestic and abroad)

·         Contribute to the general operation strategy planning. Provide necessary support for

establishing annual hotel operation plans

·         Get actively involved in identifying and developing the potential strengths in employees

·         Promote a smooth operation and cooperation when working jointly with other departments

·         Interact frequently with employees to improve employee satisfaction. Encourage cooperation with company policies and systems

Responsibilities

·         Must be able to meet company’s goal and customer expectations. Must be able to provide outstanding products and services

·         Must have an understanding of hotel business and profit structure management

·         Must have understanding of market strategies and be capable of observing marketing trends

·         Must have a general understanding of marketing and brand strategies as well as consumer investigation

·         Must have excellent communication and presentation skills

·         Must have an understanding of, and be able to make use of, digital marketing

·         Must have an excellent command of foreign languages for international duties

·         Must possess basic computer skills

Requirements

·         Career Level   : Director

·         Education        : Bachelor’s degree or higher or equivalent level of work experience

·         Experience      : over 5 years of experience in hotel services and marketing

How To Apply

kyikyikhin1589@gmail.com